Workshop A

Building High Performing Teams

Participants will develop an understanding of the power of teams in attaining business objectives. They will be exposed to and practice effective communication skills designed to enhance their ability to develop productive and satisfying relationships on or off the job.

Seminar participants will learn the basics of the DISC language, gain an understanding of their own DISC style and develop an appreciation of the styles of others in the work group.

A facilitated, interactive discussion for sharing insights gained through individual DISC reports will be incorporated.

Expected Results:
	Increase Productivity
	Reduce Conflict
	Improve Morale and Performance
	Understand Basic Behavioral Styles
	Recognize and Appreciate Diverse Behavioral Styles
	Improve Communication Skills

 

Workshop B

Effective Communication

Effective communication stems from the right combination of tone of voice, words, body language and pace of speech and actions. These four areas are the components of a person’s behavioral style.

Using the techniques contained in this seminar, organizations can immediately open the doors of communication within the entire company.

Expected Results:
	Increased Understanding of Self
	Increased Understanding of Others
	Increased Communication
	Increased Productivity
	Decreased Tension

 

Workshop C

Developing Peak Performance in Managers & Leaders

This workshop will provide information and skills development focused on improving the effectiveness of a leadership team through an understanding and strengthening of management/leadership concepts and best practices. Critical to this process is an understanding of individual work styles and behavioral patterns --- their own and others --- and how these can be applied to improve team effectiveness.

Additional topics addressed include differences between managers and leaders, what managers/leaders really do, best management/leadership practices, and selecting and enhancing a management/leadership style. Case studies and exercises are used to show effective management/leadership in practice. Finally, participants will develop an Action Plan on what they will do differently back on the job.
 

Expected Results:
	Increased Understanding of Individual Work Styles
	Improved Management/Leadership Team Effectiveness
	Increased knowledge about managers and leaders
	Improved morale among team members
	Application of a positive management/leadership style
	Increased organizational effectiveness

Workshop D

The Power of Delegation

Delegation is an extremely powerful tool for maximizing a manager’s time, developing associates and getting the job done in an efficient and timely manner.

Delegation is both an art and a science and following proven techniques and guidelines will ensure that delegation is done successfully. The Power of Delegation Workshop will show managers how to delegate effectively without abdicating their role and their responsibility for seeing that the work is accomplished.

Participants will become skilled at determining what should be delegated, selecting to whom to delegate, how to delegate, assigning responsibility and the appropriate level of authority, and developing a workable monitoring and feedback process without micro-managing. Empowerment is explored and defined as the ultimate form of effective delegation, if done correctly and communicated appropriately.

Expected Results:
	Increased understanding of delegation as a management tool
	Improvements in determining what and how to delegate
	Improved time management for managers
	Increased development of associates
	Improved morale
	Increased organizational effectiveness